Online dating issues
If necessary, the CMA will take action through the courts to enforce that law under Part 8 of the Enterprise Act 2002.
Ultimately, only a court can rule that a particular term or practice infringes the law.
Today, nearly half of the public knows someone who uses online dating or who has met a spouse or partner via online dating – and attitudes toward online dating have grown progressively more positive.
To be sure, many people remain puzzled that someone would want to find a romantic partner online – 23% of Americans agree with the statement that “people who use online dating sites are desperate” – but in general it is much more culturally acceptable than it was a decade ago.
But it still means that one-third of online daters have not yet met up in real life with someone they initially found on an online dating site.
One-in-five online daters have asked someone else to help them with their profile.
One factor behind the substantial growth among younger adults is their use of mobile dating apps.
About one-in-five 18- to 24-year olds (22%) now report using mobile dating apps; in 2013, only 5% reported doing so.
Few Americans had online dating experience when Pew Research Center first polled on the activity in 2005, but today 15% of U. adults report they have used online dating sites or mobile dating apps.As a result, the CMA has also sent warning letters to 14 other leading dating websites and app providers.31 October 2017: The CMA has opened an investigation into suspected breaches of consumer protection law by an online dating operator.The CMA is concerned about potential unfair contract terms and unfair commercial practices including: The investigation is being carried out under the Enterprise Act 2002 in respect of potential breaches of the Consumer Protection from Unfair Trading Regulations 2008, the Consumer Contract Regulations 2013, and the Consumer Rights Act 2015.The CMA has not reached a final view on whether the practices it is concerned about breach consumer protection law, and will listen to the company’s response to its concerns.